Blog – TOKINOMO

Best Practices for Placing and Managing Interactive Displays

Written by Talida Munteanu | Jul 25, 2024 11:57:40 AM

Interactive displays have become an indispensable tool for businesses and organizations seeking to engage their audiences in a dynamic and immersive manner. With the right placement and management strategies, these displays can effectively captivate, inform, and entertain. This article explores the best practices for placing and managing interactive displays, providing valuable insights into the potential of this technology.

Understanding Interactive Displays

Before delving into the myriad of benefits and considerations associated with interactive displays, it is essential to establish a clear understanding of what exactly they are. Interactive displays encompass a range of devices, including touchscreens, kiosks, video walls, and interactive tables, that enable users to interact with content using gestures, touch, or other input methods.

Interactive displays have revolutionized the way information is presented and accessed in various settings, including retail stores. According to the POPAI in-store shopper engagement study, 16% of unplanned purchases are driven by in-store advertising and displays. These dynamic digital devices not only capture attention but also provide a hands-on, immersive experience that fosters engagement and knowledge retention. A research conducted by Ombori shows that interactive displays increase customer engagement by an average of 60%, a rate that cannot be overlooked. 

What are Interactive Displays?

Interactive displays are digital devices that enable users to directly interact with displayed content. Through touch, gestures, or other input methods, users can navigate through menus, access information, manipulate images, play videos, and even interact with live data. These displays offer a highly engaging and intuitive user experience, paving the way for enhanced communication and interactivity. Interactive displays are versatile tools that can be customized to suit specific needs and objectives. These displays empower users to interact with information in a personalized and impactful manner. According to Forbes, in-store displays have a 10% higher recall rate than digital advertisements.

Importance of Proper Placement and Management

The success of an interactive display implementation heavily relies on careful consideration of its placement and effective management. Failing to address these aspects can result in reduced user engagement, limited visibility, and suboptimal utilization of the technology.

Strategic placement of interactive displays in high-traffic areas, where they are easily accessible and visible to the target audience, is crucial for maximizing their impact. Proactive management practices, such as regular content updates, software maintenance, and user training, are essential to ensure the longevity and effectiveness of interactive display systems.

Initial Considerations for Interactive Display Placement

Before installing interactive displays, it is crucial to assess the space where they will be deployed. Understanding the layout, audience dynamics, and functional requirements will help determine the most suitable placement for maximum impact.

When evaluating the space for interactive display placement, it's essential to also consider the ambient lighting conditions. Direct sunlight or harsh artificial lighting can cause glare or reflections, impacting the visibility and usability of the displays. Optimal placement should take into account lighting angles and sources to ensure clear visibility and an enhanced user experience.

Assessing Your Space

Begin by evaluating the physical characteristics of the environment where the displays will be situated. Take note of available wall space, floor area, potential obstructions, and other relevant factors. By understanding the space, you can determine the best positioning for optimal visibility and accessibility.

Assessing the acoustics of the space is also crucial when placing interactive displays. Consider potential noise levels, echoes, or audio interferences that may affect the interactive experience. Strategic placement of displays away from noisy areas or incorporating sound-absorbing materials can help maintain a conducive audio environment for users.

Considering Audience Interaction

An interactive display's success heavily relies on its ability to engage the target audience. Consider the flow of foot traffic within your space and strategically place the displays where they will naturally attract attention. Factors such as proximity to entrances, waiting areas, or high-traffic zones can significantly impact user interaction.

Understanding the demographic characteristics of your audience can further inform the placement of interactive displays. Tailoring the content and placement to specific age groups, interests, or cultural backgrounds can enhance engagement and relevance. By aligning the interactive elements with the preferences and behaviors of the target audience, you can create a more personalized and impactful user experience.

Optimal Placement of Interactive Displays

Once you have analyzed the space and audience dynamics, it is time to delve into the specifics of the interactive display placement. Optimal placement involves careful consideration of height, angle, lighting, and visibility.

Height and Angle Considerations

When determining the height and angle of an interactive display, it is essential to prioritize user comfort and accessibility. Position the display at a height that allows users of different heights, including children and individuals with disabilities, to comfortably interact with the content. Consider adjustable mounting options to cater to a wider audience, as well as the ergonomic factors when deciding on the angle of the display. Tilting the display slightly upwards can reduce glare and provide a more comfortable viewing experience for users, especially in spaces with overhead lighting or windows.

Lighting and Visibility Factors

Proper lighting is essential to ensure clear visibility of the interactive display content. Avoid placing displays in areas with excessive glare or uneven lighting, as these can hinder user engagement and readability. Consider the ambient lighting conditions of the space and choose display technologies that provide optimum visibility under various lighting scenarios.

Incorporating interactive displays near natural light sources can enhance the overall user experience. Utilizing natural light not only reduces energy consumption but also creates a more inviting and dynamic display environment. Consider using anti-glare coatings on display screens to maintain visibility and readability in brightly lit spaces.

Bonus! Keep in mind that well-designed displays can increase sales by up to an astounding 540% when compared to unorganized or cluttered displays, according to a study published in the Journal of Marketing. At the same time, a study published in the Journal of Retailing and Consumer Services, indicates that properly designed retail displays have the potential to contribute to a 5% increase in customer satisfaction. 

Effective Management of Interactive Displays]

Once the interactive displays are up and running, diligent management becomes crucial to guarantee their smooth operation and longevity. Regular maintenance, software updates, and troubleshooting are essential aspects of effectively managing these devices.

Ensuring the optimal performance and longevity of interactive displays goes beyond just the initial setup. It involves a comprehensive approach that includes regular maintenance, software updates, and troubleshooting to address any issues that may arise over time.

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Interactive displays, like any other technological equipment, require regular maintenance to ensure optimal performance. Establish a routine maintenance schedule that includes cleaning the screens, checking connectivity, and inspecting physical components. By keeping the displays in top condition, you can minimize downtime and maximize user satisfaction.

Regular cleaning of interactive displays is not just about aesthetics; it also contributes to the longevity of the equipment. Dust and dirt accumulation can affect the touch sensitivity of the screens and lead to performance issues. Using appropriate cleaning solutions and techniques can help preserve the quality of the displays and enhance their durability.

Software Updates and Troubleshooting

Software updates and troubleshooting play a vital role in ensuring that interactive displays remain functional and up to date. Regularly check for software updates provided by the display manufacturer or solution provider and promptly install them. In the event of issues or technical glitches, have a troubleshooting plan in place to ensure minimal disruption to the user experience.

Keeping the software of interactive displays up to date is essential for not only performance improvements but also security enhancements. New updates often include bug fixes and patches that address vulnerabilities, safeguarding the displays against potential cyber threats. Implementing a systematic approach to software updates can help maintain the integrity and reliability of the interactive displays.

Enhancing User Experience with Interactive Displays

As organizations strive to create inclusive and immersive experiences for users, it is crucial to consider elements that enhance the overall user experience with interactive displays.

Interactive displays have revolutionized the way we interact with technology. With their ability to engage and captivate users, they have become an integral part of various industries, including retail. But how can organizations ensure that these displays truly enhance the user experience? Let's explore some key factors.

Accessibility and Usability

Make accessibility a priority when designing and implementing interactive displays. Consider incorporating features like adjustable font sizes, text-to-speech capabilities, and tactile feedback options to cater to users with varying abilities. Usability testing and feedback gathering sessions can provide invaluable insights into enhancing the user experience.

Imagine a visually impaired individual walking into a retail store and being able to effortlessly navigate through the interactive displays, thanks to audio descriptions and tactile cues. By prioritizing accessibility, organizations can create an inclusive environment where everyone can engage with the displays and have a seamless user experience.

Integrating Interactive Displays into Overall Design

To ensure a cohesive experience, it is important to seamlessly integrate interactive displays into the overall design of the space. Consider elements such as color schemes, branding, and content alignment to create a visually appealing and immersive environment. By harmonizing the display with its surroundings, you can enhance user engagement and create a memorable experience. Don’t forget that 62% of shoppers make impulse purchases when attracted to an appealing display, according to POPAI.

Tokinomo and its Interactive Displays

Innovative technologies like Tokinomo's sensory marketing devices are revolutionizing interactive displays by adding a new dimension of engagement. Tokinomo's robotic point-of-sale displays use motion, light, and sound to dynamically showcase products, creating captivating interactions with shoppers.

For instance, imagine a retail display where Tokinomo's Shelfobot interacts with passing shoppers, drawing attention to featured products with its animated movements and engaging audiovisual effects. This not only enhances product visibility but also creates memorable brand experiences that drive customer engagement and sales.




Tokinomo's Visibubble complements these efforts with customizable messaging and vibrant LED displays that attract and inform customers at critical points in their shopping journey. By integrating these sensory marketing technologies into interactive displays, businesses can elevate the user experience, increase brand visibility, and ultimately drive conversions.


Conclusion

Carefully considering the placement and management of interactive displays is essential for maximizing their impact and effectively engaging the target audience. By understanding the concept and importance of interactive displays, assessing the space, and implementing optimal placement strategies, businesses and organizations can create compelling and immersive experiences. Effective management, including regular maintenance, software updates, and troubleshooting, ensures seamless operation and user satisfaction. By incorporating elements that enhance accessibility and usability, and seamlessly integrating the displays into the overall design, organizations can harness the full potential of interactive displays and create memorable experiences for their audiences.

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